5 Star | January 2022 | Email

I would like to introduce my firstly, my name is Ryan and i took delivery of a used MB C250 this afternoon (Monday 31st) 

I would just like to write this email to express my sincere thank you and appreciation towards two of your staff members, Gordon Wood and Stephan Werner. I had been inspecting some vehicles over the weekend and I was not having much luck on getting that 'wow' feeling. Your dealership bought that upon me! What a presentation you have on display and that also reflects on your staff members mentioned above. I came downstairs to look at a vehicle i seen online, I certainly was not dressed to impress anyone, just comfortable for a warm Saturday afternoon. Gordon instantly made me feel comfortable and welcome, he did not know or imply he knew my financial situation and that did not seem to discourage him from offering his services. We spoke about my trade in vehicle and obviously did some usual used car haggle, back and forth.. it's all good fun! More importantly, your business makes profit and i feel like I got the deal of the year! Gordon achieved that and went above and beyond from the sale to the delivery of the vehicle. Stephan was brilliant also, he would be a asset to any company lucky enough to have him as an employee, great display of management material! Stephan made me feel just as comfortable and important as Gordon did.

I have owned and ran my own mechanic workshop down in the Illawarra for the past 12 years and I like to feel I treat my customers as good as these two gentlemen treated myself. Congratulations guys!! 10/10 from me!

Happy to say, vehicle purchased, paid in full and very happy, I hope one day when I want to upgrade It can be just as welcoming and relaxed as this experience was. 

Many thanks,


Terry Ha
5 Star | June 2021| Google Review

Brought my C200 from Mercedes-Benz Alexandria last year, Charlie Rowberry was fantastic with helping me out with all the delivery and showing all things I needed to know about the car. I would recommend him and the dealership to anyone.

Lance Eerhard
5 Star | June 2021| Google Review

I don't think I could actually speak more highly of the team here. Our first Mercedes Benz experience and we walked away with our brand new car. Nick guided us through our options that suited our family needs, took on board my wife's cosmetic needs and found us the perfect vehicle that was on a boat still and sorted us a great deal. Hannah looked after us from a financing and purchasing perspective, she was super organised, super informative and really helped us make the best decision on how to set up the finance for the car. Thanks again team! We'll be back for sure!

Jay Bang
5 Star | May 2021| Google Review

Purchased Brand New C Class. Been to other Branch that the staff were bit arrogant. But the team at Alexandria was very friendly and attentive. Sean Choi was extremely helpful and provided the best deal. From the first time visit, till the time I picked up my vehicle, he was always there with smile and assisted with all my requests. Will definitely recommend to friends/family.

Masiur Rahman
5 Star | April 2021 | Google Review

We went car shopping at Sydney Mercedes Benz on April to look for a new C-Class vehicle. We were greeted by Shaun Hutton who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Shaun Hutton was very helpful and knowledgeable in answering all of our questions. He organised for a test drive in different type of vehicles for us. Finally we found the exact car that we wanted at a fair price with excellent customer service and attention-to-detail. The sale took place very quick and was able to get car same day after the contract finalised. Shaun Hutton delivers an incredible service and gives a very pleasant experience. I highly recommend him for anyone who is looking for buy a new car at Sydney Mercedes Benz. Really an outstanding service by Shaun Hutton! Special thanks to Sabrina Chanthapanya for organised to install Dash-cam, Paint Protection and Window Tint in my new car in a short notice. I really appreciate it.

Abhi S
5 Star | February 2021| Google Review 

We were on the look out for a new luxury SUV vehicle since Christmas of 2020. After having a check of a few dealerships, we visited MB Alexandria and our Sales Manager assigned was Stephen. Stephen is a friendly person who gave us a good insight of our options and his recommendations. While we were clear on our choices, he made sure we got a good advice. He arranged test drives for us as per our needs, gave us a good price package with bonus inclusions and also kept me informed on the progress of our order. On the day of collection, Stephen surprised with us with several nice gifts and gave a good overview of the vehicle. After collection of the vehicle, he even followed up with us to answer any questions which was quite useful. I would highly recommend MB Alexandria and the experience and service Stephen provided in comparison to couple of other MB dealerships we visited. Thanks Stephen!

Lina Bavaro
5 Star | January 2021 | Google Review

Thanks to Sean Choi and the team at Mercedes-Benz Sydney Alexandria for such great service. We are so happy with our new purchase and would like to thank Sean for giving us the time and information we needed to make our decision. He made it easy and effortless absolutely exceptional customer service. The same goes to Luke Rafferty was our Business Manager. Thanks to you both and the great team at Mercedes-Benz Alexandria. A very memorable experience.

Bisso Shamoun
5 Star | January 2021 | Google Review

Great experience, easy process and very friendly team. Paul helped me choose the car that is suitable for me and my family. Very happy with what i end up buying. really recommend if you want a good deal.

Natalie V
5 Star | January 2021 | Google Review

Thank you to Domenic, Bill and the team at Mercedes-Benz Sydney. The whole experience was seamless, professional and warm. Appreciate the patience and time taken to assist me with my purchase from start to finish. Exceeded my expectations.

John & Christine Fox
5 star | December 2020 | Email

It is with aplomb that I feel Michael & Stephan are part of this first-class arena, reserved for the best.
Our journey to your dealership was relatively short in the making, with my wife having a tyre issue on our previous vehicle that led her to look at some alternative options for a replacement vehicle. These I got involved and next thing you know we are driving towards Alexandria. Our first interaction came with Michael was via phone on our drive towards the dealership and he was professional, polite and both of us in the car immediately felt comfortable even though we had not yet met him. That is a tremendous skill in itself and not to be undervalued. That was merely a taste of the experience that was to come.

Oz Man
5 star | August 2020 | Google review

This place is impressive with service to match! The staff are very professional and helpful. Big thanks to Oscar who went above and beyond in providing a great customer experience with great knowledge of the vehicle we purchased at a competitive price. Also, thanks to Bill for his great service with in depth information. I was recommended this dealer from a friend and I can surely recommended it to anyone who wants to deal with professional and honest people in a comfortable environment.

John Leedham
5 star | August 2020 | Email

I picked up my C250 yesterday, and I had Paul as my salesman.

I wanted to drop you a message to let you know that dealing with Paul was a pleasure, he is a huge asset to your company. I know that coming in to Mercedes with what would be a moderate budget and looking at 4/5/6 year old used models I wouldn't be a client most sales people would look at twice... as I experienced at BMW and VW! But, Paul treated me like I was buying a brand new top of the line Mercedes. He was incredibly polite, well mannered, knowledgeable, and respectful. Oh and not to mention patient too with my questions! He made me feel very secure about buying a used car, as my previous ones have been brand new. I also feel very much like I could just reach out to him anytime to get any question answered.

I could go on longer and give you some examples, but I just wanted to let you know how great my experience was with him... and the quality of the service in your dealership, from driving my car down after id been on the test drive, coffees for me and my partner.... you guys have it nailed on. I will not hesitate to recommend your branch to anyone.

Thanks so much, I'm loving my new (even though it's used!) C250!!

Mansoor Parker
5 star | July 2020 | Google Review

I have bought 3 new vehicles in last 6 months from MBS. The reason is the outstanding can do service provided by SEAN CHOI for sales and HANAH BROWN for finance and insurance. If you are going to buy a car, ask for SEAN CHOI. There is a reason SEAN CHOI is the number one sales person there!! He always gets me the right car and a great deal, he has a can do attitude to make the right deal happen for you, nothing is too difficult. If you want the best sales experience and the best deal, ask for SEAN CHOI. HANNAH BROWN has looked after me for finance and insurance for all my cars. Her level of service is exceptional!! She is very thorough and prompt to reply to any of my queries. I would definitely recommend HANNAH BROWN for your finance and insurance needs.

Nick Rigas
5 star | July 2020 | Google Review

Sean Choi was a gentleman throughout the whole process. Sean sourced the exact vehicles with our requested options without hassle and in a timely manner (two weeks) Hannah from finance was amazing also with prompt and fair finance & insurance packages. I would definitely do business again with Sean and have highly recommended him to my close friends and colleagues.

Sienna Heaney
5 star | June 2020 | Google Review

We just recently purchased our beautiful new MB through Paul Cester. He was the most genuine representative who secured us a great deal and made us comfortable throughout the whole process. We couldn't recommend Mercedes Benz Sydney and Paul more!

Jason Poles
5 star | June 2020 | Google Review

Amazing service from Sean Choy. Sean really looked after me during the purchase of my demo, even after the sale following up with how it was going and also answering my calls in regards to questions about the car. He was very thorough and exceeded my exceptions. Thank you. I purchased the a200 sedan and its an amazing car. Couldn't be happier.

Dilshad Matharu
5 star | May 2020 | Google Review

We purchased our first Mercedes-Benz and had great experience with highly recommend and appreciate it to Mr David Maxwell's for his best customer service he made us feel so comfortable and wish him and team best. Very happy with my car.

Hailee L
5 star | April 2020 | Google Review

I had a great experience purchasing my new car there, the whole team was very friendly and helpful , provided amazing services from first I walked in the door.

Robert is an amazing sales person, he is a car expert, very knowledgeable, patient, friendly, extremely helpful! Definitely would recommend to everyone.

Rashmi Singh
5 star | April 2020 | Google Review

Amazing service by Sean Choi. Dealing with him was such a pleasure. Such a great sales person who goes beyond his general duties to serve his customers. He waited for us even though we reached the showroom after closing time. At the same time, bad experience with another sales guy from the same dealership named Dominic, he took 2 days to find the car we were after (which he never found) and hanged us for 2 days before we met this gentleman Sean. Thank you, Sean, for the great service.

Martika Whitfield
5 star | March 2020 | Google Review

I just wanted to say a huge thank you to Tom Holliday from Mercedes Benz Alexandria! After visiting many car dealerships, I wasn’t excited about going to another. I was introduced to Tom Holliday and everything changed.

I have never met a person that was so helpful and knowledgeable who genuinely wanted to help me secure my beautiful car. He went above and beyond and I couldn’t thank him enough. I’d definitely recommend him to my family and friends!

Sam Zahr
5 star | February 2020 |  Email

It was with great pleasure yesterday that we took ownership of our new family vehicle the 2018 C300 an upgrade from the 2016 C200 on the Agility program.

Can I say that we’ve never been any happier to deal with some honest, hard working and respectable staff members who did their best to make the change over experience as painless and simple as possible.

I know there is a lot of paperwork, number crunching and overall running around work that happens in the background but a special shutout to Stephen Ayoub our salesman and a special shutout to Bill  Karafotias in finance, Ryan Gasper, Tayla Tringas and Sabrina from the accessories side of things.

Their professionalism and eagerness to help is one we will never forget.

We walk away knowing we will have peace of mind for the next 3 years hopefully and that we may in the future look to upgrade the rest of our Mercedes home dealership.

5 star | January 2020 | Google Review

We bought a car from Gordon, in used car sales...extremely knowledgeable, honest, attentive and genuinely cares about the customer. Would also like to add that the team at Mercedes-Benz Alexandria, were very helpful even Keith, in finance. Great to see that the dealer principal was also happy to pose for photos when picking up our car... Thanks again

Andy Doolyakowit
5 star | January 2020 | Google Review

Today I went to Mercedes Benz Sydney without booking because it's an emergency!!.some part falls off from underneath my car.

when walking through the reception desk the lady on the desk help me out with kindly and look after me very well then the senior technician comes to have a look at the problem with my car they sort it out with no excuse to make sure my car safe to drive.

It such great experience with customer service, and very appreciate for your help me out from that situation. Andy A45 AMG

Kavita Prasad
5 star | December 2019 | Google Review

We got our new GLC 300 and from the time we walked into the showroom Zein Baghdadi ensured that we were looked after. He went above and beyond to help us make the right choice and answered all our queries.

We took delivery yesterday and he spent an hour to explain the functions of the car - an amazing sales executive. I would highly recommend this dealership and Zein. Thank you Zein for all your help.

Mirko Cizmic
5 star | December 2019 | Google Review

I've had a fantastic experience at Sydney dealership. Sales rep Sean Choi has greeted me at the door and showed me number of cars I was interested in.

Sean Choi has been very pleasant to deal with, including the follow ups and finally the right price! I would highly recommend Mercedes Benz Sydney and especially Sean Choi.

Ge Canton
5 star | November 2019 | Google Review

We were referred to Brian Zhao at Mercedes-Benz Sydney by a colleague. Brian went above and beyond, always helpful and reliable. Brian walked us through our purchase of the GLE 350D Coupe in a friendly & professional manner.

Brian displayed considerable patience while explaining the on board electronic features of the car. We would not hesitate recommending Brian to anyone looking to get a car at Mercedes-Benz Sydney.

He will take care of you and make sure you get the best value for your needs and budget. Thank you Brian & Mercedes-Benz Sydney. Canton from BOC

Mary Chiu
September 2019 | Email

I am writing to let you know what a good experience I have purchasing my recent new Mercedes with Mr Shaun Hutton.

I have dealt with a lot of other car dealers in the past and Shaun is the best.

I had issues with my car and he really helped me. The after sale experience is 1st class.

I will have no hesitation in referring my other friends and colleagues in the future to buy the cars off Shaun. 

Max Abeleven
5 star | August 2019 | Google

Best MB dealership in Sydney. Have purchased 8 Mercedes Benz cars from this dealership and will continue to do so. Service is outstanding, staff are more than helpful and vehicle selection is limitless.

There is no pressure selling and no painful and annoying calls from sales staff. The only place to shop for a new Benz. Thanks everyone for your service over the last 18 years.

Michelle Montano
5 star | June 2019 | Google

Tom Horne at Mercedes Benz Sydney helped me buy my first Mercedes Benz! I had a lot of questions and concerns as I'm used to driving a small car. He was extremely helpful, very patient
and answered all of my questions! I love the latest MB driving technology, they're really ahead of the game!

If you are looking at buying a Mercedes Benz, I would recommend contacting Tom Horne. I have told all my family, friends, and work colleagues about the exceptional advice and service that I received from Tom. I wish him continued success.

Paul Scola
5 star | June 2019 | Google

the excellent experience continues... Dealing with Nancy has truly been a pleasure. Her interaction, awareness, advocacy and service has been excellent. Nancy has a very happy, positive energy and willing to get done whatever it is that you need to get done.

She will try her hardest to accommodate you and make sure you leave a satisfied customer. I am 100% satisfied and so happy with my new car. Nancy, Stephan Werner and the MB Sydney Team made this sales process run smoothly with a positive outcome. I highly recommend Nancy Tran.

Tityenni Sameni
5 star | May 2019 | Google

I want to thank Brian Zhao for his fantastic service with my recent purchase from Mercedes Benz Sydney. He was very helpful throughout from start. He was always friendly, patient and able to be contacted whenever i needed to ask him about the car.

Brian was recommended by a family's friend and i am so grateful. And i would also definitely recommend him to my friends and colleagues that is looking to buy a merc. I am very happy with the car :).

Thanks again Brian. We will be
in touch in years to come when i am looking to upgrade my next car.

Jenny Liu
5 star | May 2019 | Google

Wonderful experience at Mercedes-Benz Sydney. The staff were friendly and professional. Special call out to David Zeidan and Richard Rost for their professionalism and patience in assisting me to discover the right car for me!

Thank you David for the smooth sale to delivery service and detailed tutoring on the car to ensure I’m ready for the road, and thank you Richard for your company in the numerous test drives that I’ve requested. Even though I didn’t end up taking the preowned car offer, but you’ve always demonstrated your patience and understanding throughout the process.

Would highly recommend Mercedes Benz Sydney as the go to dealer for your dream car!

Bala Subra
5 star | May 2019 | Email

I like to convey my sincere appreciation and special thanks to both Sophie, Service advisor and Andrew from the tyres department. Sophie for her outstanding & honest service whenever I attended the service department. Andrew for his valued advise and time by phone as well as the follow up service he provided.

I called MBS service on Friday 1st March afternoon due to the “tyre pressure & run flat indicator” warning I received. Since the service advisors were busy, I was transferred to your tyres department when I was lucky to speak to Andrew who willingly explained all scenarios to help me out.  Since I am new to run-flat scenario, this was very valuable to me. Andrew advised that if there was a nail, it may do further damage to drive to your facility and since it was late in the afternoon, I may try to go to a local tyre shop close to me in Strathfield in the first instance.  I did exactly that and they managed to find a nail which they patched up and also  did a reset to remove the warning.

Subsequently, it was fine until Tuesday this week when the same warning appeared again. Then I thought it is best to drive to MBS and I asked for Sophie who suggested she will check all tyre pressures. After checking she said that they were all different and now your crew had pumped all tyres right uniformly. She asked me to drive and see if the issues pops up again. I appreciated her suggestion to test it before rushing to do any work.

Finally, I got the same message again Yesterday (Friday 8 March) and went to see Sophie. In consultation with the tyres expert she advised that I have been sold a car with all different tyres and best to change all.  I immediately decided to take her advice for safety and it was promptly done.  Sophie was so helpful while at the same time Andrew did his best behind the scene and the outcome is the best I could expect. I like to thank MBS for this 100% customer focused service by both of them.

George Bousgas
5 stars | April 2019 | Email

Today 02/04/2019 I bought a used vehicle from your dealership for my wife and I just wanted to express that the service that I have received from Kenneth Tsui has been exceptional to say the least, as I explained to him when I trade in my car int the not so distant future….

I will only see him he has integrity and trust him from the word go. The experience that my wife received from this fellow I will be recommending him to all my friends and family.

Well done Mercedes-Benz Sydney you have a great salesman but a person with empathy and integrity that is very hard to find in today’s world and for this reason I have chosen to come to you and not go around the corner to Miranda for purchasing our car. Well done Ken.

Barbara McKay
5 stars | December 2018 | Google

I recently visited the Mercedes Benz Sydney showroom to consider my first Mercedes purchase as my friend raves about hers. The level of detail on the inclusions, performance and operation of the car that Stephen (Ayoub) provided was excellent, he helped with best options for my driving and purpose in choice of a new car. Thank you.

Caroline Squire
5 stars | December 2018 | Google

A great dealership to go through the excitement of buying your first Mercedes at. Stephen Ayoub is highly informed, confident, respectful and approachable, and his service went beyond just making a sale. He is genuinely interested and cares for his customers and is excellent (and takes pride), in building authentic relationships. Ask to see Stephen if you visit!

Andrew Price
5 stars | December 2018 | Google

I had an excellent experience whilst looking for a new car. I was served Stephan and he made feel welcome and taken care of the entire time. His expertise was second to none. He had excellent knowledge of all vehicles and worked tirelessly to find a vehicle that was right for me, not just one to meet the bottom line.

I would highly recommend anyone visiting the store to see Stephen to have a truly great customer service experience.

Val Victor, Alexander, Leonardo
5 stars | December 2018 | Google

A fantastic experience! Thank you to Penné Hippmann for our beautiful new E300. She treated us like royalty all the way. Excellent customer service throughout the Alexandria dealership. It’s no wonder why they are so busy all the time.

Chris McKay
5 stars | December 2018 | Google

Outstanding customer service from Mung Tran. Is not hesitating to recommend Mung to anyone. Through the whole buying and delivery process, nothing was too much trouble. He is a real credit to Mercedes Benz Sydney. From the limited dealings I’ve had with others at the dealership (Keith Jose in particular), the whole team is on point ensuring that it’s always a premium experience.

Shirley Ambrose
5 stars | December 2018 | Google

What an experience.... with representatives like Stephen Ayoub that have the customer at the heart of what they do, the rest is all just exceptional. I remember our first meeting, late on a Sunday and he was still more than happy to discuss our option. He listened, understood and gave us exactly what we were after. He definitely made us a memory of our first Mercedes. Thank you, Stephen. You embody the brand Mercedes is.

Mr Wagner
5 stars | December 2018 | Google

Every business is built one customer at a time. Customer loyalty and trust are both earned through good salesmanship, Stephen Ayoub this letter serves to confirm that you have earned my trust and my loyalty. I feel certain that I will be purchasing many fine cars from you in the future.

Alan Pan
5 stars | December 2018 | Google

Pretty happy with the car I purchase with the help of Daniel Menzies and Penne. Customer service is on tops for sure. Frequently text Daniel for questions since it is my first Mercedes and he always gets back to me promptly even on weekends!

Rana Hussein
5 stars | December 2018 | Google

Exceptional Exceptional! Where do I start?! Matt Mackay your customer service was matchless! I had been to other dealerships whilst shopping around and upon meeting you- in my mind I had already sealed the deal! Your knowledge, expertise and mannerism was next level. You made buying a new car and my very first Mercedes an unforgettable experience! Thank you for such a great buy, for always being pleasant, for my tutorial on the features and how to drive my new car! Best Birthday present ever! Now that I have driven a Mercedes- I can never drive anything else! Each day I am appreciating all the extras in the car, I am ecstatic with the purchase! Florence Bonanno in the Finance Team Thank you Thank you Thank you! If it wasn't for your referral and unsurpassed hard work and customer service with the finance, this wouldn't have been possible! I am forever grateful! See you both and the team at my next purchase! Until then- loving my Drive. Mercedes Sydney- the whole showroom look and feel was an unforgettable experience. Thank you for making my daily grind worth every moment of the experience shared with your team! Forever Grateful!

Varun Chawla
5 stars | December 2018 | Google

Exceptional Service, Great Team and amazing environment. Super Impressed with the entire team at the dealership. Exceeds expectations. Special mention for Dean Coates, Florence and Greg Maddalena. The team fulfilled all my requirements and have made me loyal customer. Definitely coming back soon. Cheers.

5 stars | December 2018 | Google

I would like to thank Dean Coates from the Mercedes Benz Alexandria Sales Department. Dean has been wonderful to deal with throughout the whole experience - from assisting me with vehicle selection, to taking delivery of this beautiful machine today. Dean is not only highly professional and knowledgeable, he is friendly and approachable and is a true credit to the Alexandria team. Thank you so much Dean :)

Stephanie Arden
5 stars | December 2018 | Google

I wanted to thank Dean Coates personally for his fantastic service and wealth of knowledge helping me make my purchase decision. 100% recommended to anyone that is looking to buy a Mercedes-Benz.

Tony Giouzelis
5 stars | December 2018 | Google

Dean was absolutely amazing in helping me make the decision in purchasing my new car. His knowledge, honesty and transparency were 2nd to none. He kept me updated continuously with negotiations and even with the delivery of my car. I have no hesitation in recommending Dean if you are looking to purchase your new car. He will not disappoint.

Neil Solomon
5 stars | December 2018 | Google

Dean Coates was a fantastic sales consultant from our first visit through & including delivery of vehicle. Dean was thoughtful, insightful and patient. 

I would highly recommend Mercedes Benz Sydney and Dean in particular. 

Great experience.

Jashen Naidoo
5 stars | November 2018 | Google

Exceptional customer service and experience provided by Matt and the team. We have been well looked after, even to the extent of a loan car whilst we await delivery of our new vehicle.

Jason Chisholm
5 stars | November 2018 | Google

I had a great experience here from the second I entered. Nancy is a superstar. The whole experience was an absolute pleasure. She went out of her way to help, no pushy selling tactics, knew her product inside and out and had a real passion for the car. Highly recommend Mercedes-Benz Sydney, make sure you ask for Nancy.

Joe Tavella
5 stars | November 2018 | Google

There's a level of service at MB Sydney that always keeps me coming back to them. My services are always carried out with quality and care - keep up the good work!

Dean Jones
5 stars | October 2018 | Google

Daniel from Mercedes Alexandria provided us fantastic service. We were particularly impressed with the level of after-purchase service provided. Daniel continuously took the time to provide helpful and considerate assistance which we really appreciated.

Gregory Bassine
5 stars | October 2018 | Google

I have purchased many cars over the years, dealt with many dealerships but have to say Mercedes Benz Sydney are by far the best I have come across. From initial contact, through to test drive and optioning and finally delivery, the team were excellent, always delivering on their promises. Special mention to Stephen Ayoub who managed the purchase throughout the process. Thanks team!

Domenic Hanuman
5 stars | October 2018 | Google

From first visit, it was a true customer experience in assisting my wife and I in picking the right car. Stephen and his Manager Ryan were a great team, they provided all the relevant information we needed to decide what we wanted. If you are in the market for a Mercedes or general car advice, I highly recommend you consider Stephen and Ryan at Mercedes Alexandria.

Han Qin Qin
5 stars | October 2018 | Google

A pleasure dealing with Oscar, very knowledgeable on all things Mercedes. Oscar has been very professional and assisted with all my enquiries. It was an enjoyable experience, I would highly recommend this dealership.

Magdalena Toussis
5 stars | October 2018 | Google

I had a great experience at Mercedes-Benz Alexandria. Stephen Ayoub was so helpful and made it really easy for me to buy my first AMG A45 (which I love!). Highly recommend if you are looking for a new ride.

Lauren Hart
5 stars |  October 2018 | Google

Lovely service, immaculate presentation in waiting area. Staff are very polite and helpful. Car service process runs smoothly.

Kalina KC
5 stars |  September 2018 | Facebook

I picked up a new car from this dealership yesterday and from to start to finish, the service we received from Riad Al Masri was nothing short of amazing. Would highly recommend dealing with him if you're looking to purchase.

P Sgouras
5 stars | September 2018 | Google

I had an issue where my car battery would continually drain. 4 new batteries, 2 check by garages and 1 by am auto electrician and no one could solve this mystery. I was told that I needed new motor, new alternator, complete electrical re-wiring and all sorts of expensive fixes. As a last resort I decided to take the vehicle to Alexandria and I am glad I did. The team conducted a thorough review and found the issue. A faulty tail light wire. Can you believe it. Nothing wrong with the alternator, motor or the wiring. I cannot recommend the service team enough. Diligent, thorough and honest. There has not been another issue since. Thank you to the team for resolving this issue.

Tanya Lee
September 2018 | Facebook

Great car buying experience. Helpful without the hard sell. Thanks William Lee and team.

Sue Lee
5 stars | August 2018 | Google

I recently bought my Mercedes Benz from James Chen. He was very professional and friendly. From the minute James greeted me at the entrance to handing the keys to my new car, he made every moment exceptional. Keith Jose who deals with accounts made the paperwork a breeze! I highly recommend James Chen and Keith Jose if you wish to purchase a Mercedes Benz and feel awesome in the process!

Annie Liu
July 2018 | Facebook

Always a lovely smile and service from concierge. Friendly valet team. Purchased both our 2 cars through William Lee over the past 2 years. Highly recommend seeing Will if you’re in the market for a new Merc. Oh, and let’s not forget the coffee bar

Qian Zhang
5 stars | June 2018 | Google

I just bought my first new Mercedes-Benz from Mercedes-Benz Sydney, I was introduced to James Chen and he made the whole buying process a simple and pleasurable experience. James Chen is a very professional and friendly sales staff, I would highly recommend James Chen and will definitely go back to see him when updating in the future. Thanks a lot.

Monique Perara
June 2018 | Facebook

Had the best experience purchasing my new car here and the after-care service is second to none! Special mention to Paul Chester who is wonderful. Highly recommend this dealership!

Jason Sinai
5 stars | November 2017 | Facebook

Amazing service from start to finish! Mathew Jordan in finance and Penne in sales went above and beyond as usual so really shouldn't be surprised. Drove in to look at a few different vehicles and drove out with a new GLA to replace my wife’s C class. Nothing is too much trouble – this is our third Mercedes Benz and second from MB Sydney. Would recommend Penne and Mathew without hesitation!